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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Passes FAQ

  • I have questions or need help with my order.

    Hours: Mon - Fri, 8am-10pm; Sat & Sun, 12pm-10pm CST
    Live Chat available!

    Log into your AXS fan account.

  • How do I get on the Payment Plan?

    Please review our Payment Plan info here.

    Payment plans are not available for Premium Tickets or Waitlist / Fan To Fan Exchange orders.

  • What do the different pass tiers mean?

     The sooner you buy, the lower the price!

  • Where can I find Will Call / Box Office to pick up passes?

     Please refer to our Pass Order Info page for all details.

  • I placed an order, but did not receive my passes.

    Please review our Shipping Info.

  • Where do I go to check on or access my order or update my shipping address, etc?

    Log into your AXS Fan account.

General FAQ

  • I already have passes, where should I stay?

    Check out official Hotel + Passes Package options. Also consider Circus Circus or Sahara.

  • Is the festival all ages?


  • What time does the festival start/end?

     Venue opens at 4pm. Sorry we’re keeping end time a secret for now. Check back later.

  • Is there a map?

     Yes. Please check back closer to festival dates.

  • Are there ins & outs?

     Only for VIP pass holders.

  • Where do I park for this event?

     There is no parking on site at the Las Vegas Festival Grounds. Festival grounds are only accessible by rideshare and Las Vegas Monorail. Please check our Getting Here page for public transportation information.

  • Can I bring a camera?

     A phone camera or a small point and shoot without interchangeable lenses is fine to bring in. No video cameras or professional cameras will be allowed into the event. GoPros are fine, but no poles or extenders will be permitted.

  • Is there Public Transportation to the event?

     Please check our Getting Here page for public transportation information.

  • Will you be posting set times in advance?

    Yes, please check back closer to festival dates.

  • Where is the Rideshare drop off/pick up point?

    Please review our Getting Here page.

  • Will there be free water refill stations?


  • Are there lockers available?

    Yes, order here in advance! First come, first serve.

  • Will there be vegetarian and/or vegan food options available at the festival?


  • Do you have a Lost & Found?

    Yes, please check back closer to festival dates.

  • Can my band/artist perform on this show?

     No. We do not accept unsolicited artist/band/DJ/performance/Elvis impersonator submissions.

  • Are you hiring or looking for volunteers?

     No. If that changes, we will post it here. Thank you for your interest!

  • If I am a nursing mother, will there be a place to store breast milk at the festival?

     No, there will not be breast milk storage offered on-site.

  • Can I bring in prescription medication?

     There will not be any storage provided for medications. All medications will be checked upon entry and provided it is transported in original prescription packaging with a name that matches the valid ID of the owner it will be allowed in.

  • I got solicited to play at DNV by some random person claiming to be a booker, via Facebook, email, instagram etc. Is that legit?

     NO. Day N Vegas will never DM you or email you to pay to play at the festival. If in doubt, check with info@daynvegas2022.com.

  • How will Covid-19 affect this event?

     Please review our Health & Safety info here.

  • If the festival doesn’t take place, will I get a refund?
    Yes, you will have the option to roll over your pass to the following festival or request a refund.